tkppk's Privacy Policy
The security of your personal information is our highest priority. In this policy we explain in detail how your information is collected, used, and kept secure.
This privacy policy was last updated: January 2026. By opening an account or using the platform at tkppk, you are considered to have accepted all the terms of this policy.
tkppk ("we", "our", or "the platform") operates a reliable online betting and gaming service for users in Bangladesh. Protecting the privacy of your personal information is our ethical responsibility. This privacy policy explains what information tkppk collects, why it is collected, and how your information is kept secure.
1. Types of Information Collected
During registration on the tkppk platform and while using our services, we may collect the following types of information:
Identity Information
- Full name and date of birth
- National ID card or passport number
- Current address and district
- Email address and mobile number
- Username and password (encrypted)
Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details (for withdrawals)
- Transaction history and amounts
- Deposit and withdrawal records
Gaming Activity Information
- Bet and gaming history
- Win and loss records
- Preferred games and categories
- Session duration and activity logs
Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Login date, time, and location
2. Methods of Data Collection
tkppk collects your information in the following ways:
2.1 Direct Collection
When you register on our platform, log in, make financial transactions, or contact live chat support, you voluntarily provide us with information. This information is collected directly from your input.
2.2 Automatic Collection
Some information is collected automatically while you browse our website. This includes cookies, log files, and web beacons. This information is used to improve website performance and personalise the user experience.
2.3 Through Identity Verification
As part of financial security and the KYC (Know Your Customer) process, we may collect additional documents to verify government-issued identity.
3. Purpose of Data Use
tkppk uses your information only for legitimate and necessary purposes. The main reasons we use your data are described below:
Account Management
Your information is used to create, verify, and keep your account secure. This includes login security and identity verification.
Financial Transaction Processing
Financial information is required to process secure deposits and withdrawals through bKash, Nagad, Rocket, and bank transfers.
Customer Service
Your information is used to provide 24/7 live chat support and to resolve your issues quickly.
Fraud Prevention
Your information is analysed to ensure platform security, detect fraudulent activity, and prevent money laundering.
Responsible Gaming
Your information is used to analyse gaming behaviour, ensure responsible gaming, and provide assistance when needed.
Service Improvement
The platform's services and features are continually improved by analysing the user experience.
4. Data Storage and Security
tkppk applies industry-standard security measures to protect your personal and financial information. The key components of our security framework are:
4.1 Encryption Technology
All your data transmissions are secured through SSL (Secure Socket Layer) encryption. Personally identifiable information and passwords are always stored in an encrypted state.
4.2 Access Control
Only authorised staff can access your information. Each staff member's access to data is limited according to the needs of their role, and all access is logged.
4.3 Data Retention Period
All data is retained for as long as your account is active. Even after an account is closed, some information may be retained for a specified period to meet legal obligations and maintain financial records.
4.4 Security Monitoring
Our systems are monitored at all times. In the event of suspicious activity or a security breach, we take immediate action and notify you if necessary.
5. Sharing Information with Third Parties
We never sell your information. However, information may be shared in the following limited circumstances:
Payment Processors
The minimum information required to complete transactions through bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment providers. These third parties are governed by their own privacy policies.
Legal Obligations
Information may be provided at the request of authorities as part of a court order, government investigation, or legal process. In such cases we provide only the information that is legally required.
Fraud Prevention Agencies
To prevent money laundering and fraud, we may work with industry-standard verification agencies. In such cases, information sharing is governed by strict agreements.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft process limited technical information to operate gaming activities.
6. Cookie Policy
The tkppk website uses cookies and similar technologies. Cookies are small files stored in your browser that help improve the website experience.
6.1 Essential Cookies
These cookies are essential for the basic operation of the website. They are used to maintain login sessions, ensure security, and remember language preferences.
6.2 Performance Cookies
These cookies help us understand how users are interacting with the site. We use this information to improve the performance of the platform.
6.3 Cookie Control
You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.
7. User Rights
As a user of tkppk, you have the following rights over your personal information:
Right to Access Information
You may request details of your personal information stored with us at any time.
Right to Correct Information
If there is any error in your information, you may contact us to have it corrected.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted, though exceptions apply where there are legal obligations.
Right to Restrict Processing
You may object to or restrict the processing of certain information.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Withdraw Consent
You may withdraw consent given for optional data processing at any time.
8. Protection of Minors
tkppk strictly prohibits anyone under the age of 21. This is an adult platform and is for those aged 21 and above only.
8.1 Age Verification
We verify a user's age at the time of registration and during financial transactions. Identity documents are verified through the KYC process to confirm that the user is 21 years of age or older.
8.2 Collection of Minors' Information Prohibited
tkppk does not knowingly collect any information from minors. If we become aware that a minor has used the platform, we will immediately close their account and delete all associated information.
8.3 Request to Parents and Guardians
If you believe a minor is using tkppk, please notify our support team immediately. We will take the necessary steps promptly.
9. Financial Information Security
We take special measures to protect your financial information. Our commitment to ensuring transaction security at tkppk is firm.
Payment Information Protection
Your bKash, Nagad, or Rocket number is stored in encrypted form. We never store or ask for your full mobile banking PIN or password.
Transaction Transparency
All transactions with a minimum deposit of ৳200 and withdrawal of ৳800 are kept in a secure log. You can view your complete transaction history from your account.
Fraud Monitoring
Our automated system detects suspicious transactions. If unusual activity is observed, immediate action is taken to protect the account.
Quick Resolution
If you have any issue related to financial information, direct support in Bengali is available through our 24/7 live chat support.
10. Policy Changes
tkppk reserves the right to update this privacy policy from time to time. This policy may be revised due to changes in service, legal requirements, or to improve user protection.
10.1 Notice of Changes
If significant changes are made to the privacy policy, we will notify you by email or through a notification on the platform. The date of the change will always be mentioned at the top of the policy.
10.2 Consent
If you continue to use the platform after the revised policy comes into effect, you will be considered to have accepted the updated policy. If you do not agree with the changes, you may request to close your account.
10.3 Previous Versions
If you wish to view a previous version of the policy or learn about a specific change, please contact our support team.
11. Contact
Contact us for any questions, concerns, or requests regarding the privacy policy:
Live Chat
Our support team is available in Bengali 24 hours a day, 7 days a week.
Email us for privacy-related inquiries:
[email protected]
This privacy policy was last updated: January 2026 | tkppk — a safe and reliable platform | To learn more, see: Terms & Conditions and Responsible Gaming